Complaint- and appeal procedure

Complaint Procedure

The FWO is committed to providing an optimal service. However, should you not be satisfied with the service, you may wish to register a complaint. You can read here how this can be done.  If you wish to report a deficiency, you do not need to use the official complaints procedure. The difference between both is explained below.

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The appeal procedure

Legal basis: Pursuant to Article 18 § 3 of the Decree on the organisation and financing of science and innovation policy of 30 April 2009 (…

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